Antivirus

Clicking on the Antivirus tab from the left side bar in the Mobile Security Manager will display the detections of all OnDemand or on Access scanning sessions.

Information provided is the Date of the detection, the File or applications name, Category, Name of the detection and the Severity.

AV

 

You can sort the reports by clicking on the desired tabs and use the Remove all and Keep only last 5 days buttons to clear information once it is no longer of interest to you.

 

IMPORTANT: the Remove all and Keep only last 5 days buttons will not remove the detections from the device. In order to do this, you will need to use the Antivirus module from withitn the Mobile Security application.

Antitheft

The Antitheft tab displays the Command history on the left hand side and the location map on the right hand side.

The Command History shows the last 10 commands sent to your device by using the buttons from the upper bar. It lists the Date, the name of the command and the Status. Hovering over the status of each command will display the reason it Failed or more information in case it was Executed.

ATCommands

To see more than just the last 10 commands and their status, scroll down the page and click on Load more.

The Location map from the right hand side shows you where your device was positiioned when it received and executed the Locate command. By default only Today's locations will be shows, however you can choose to positions from the Last 5 days or All locations by clicking on the corresponding buttons.

 

ATMap

Backup

The Backup section is split into 3 different tabs which you can use to see what information was uploaded and to download Files and Folders onto your computer without having a BullGuard products installed on it as well.

CONTACTS AND CALENDAR tab

Shows you the Contacts you have secured in the right hand side and your Calendar with all entries visible on the right hand side. For the Calendar you can choose between a montly, weekly or daily view.


Note: you cannot download Contacts and the Calendar from here. You can only do this from a Mobile device with BullGuard Mobile Security installed, using the Backup function.

BK_CC

MESSAGES

Lists all message threads you have backed up on the left hand side. Clicking on a thread will display the whole conversation history on the right hand side. In case the thread is too long it will be truncated and the Load more option will appear at the bottom of the screen.


Note: you cannot download the Messages from here. You can only do this from a Mobile device with Mobile Security installed, using the Backup function.

BK_MSG

You can use the Search bar to search the threads by Name, number and keywords. Threads containing your search parameter will be displayed on the left hand side. To clear the search, simply delete your input and press the Enter key.

FILES AND FOLDERS

This tab provides access to all files and folders you have backed up on that BullGuard account, whether they were backed up from your mobile device or from your PC.

You can browse through folder by clicking on them until you reach the file you wish to download. Once you are there, hover over it and an icon menu will appear. Click on the Download icon to start downloading the file.

BK_FF_ActionBar

The icon menu contains two more options, which also appear on folders and which allow you to Rename and Delete the specific file or folder.

 

Above the folder structure in the Backup tab, you will also see two more options. The All Files drop-down menu, allows you to filter the files that are to be displayed. The button to the right of it allows you to create a new folder on your Backup drive.

 

Alternatively you can use the Online Drive section in the My Account page on our website to Download or Upload files and folders to your Online Drive without using an installed BullGuard application.


Note: you cannot download Contacts and the Calendar from here. You can only do this from a Mobile device with BullGuard Mobile Security installed, using the Backup function.All Fi

Call Manager

The Call Manager tab lists calls and messages that were blocked by the Call Manager module on the device. Use the tabs from the upper right hand side of the screen to browse through calls, messages and view your white- and blacklist.

Information provided is the Date of the block, the Direction (incoming or outgoing), the Name in case it is saved as a contact and the Numnber.

CM

You can sort the reports by clicking on the desired tabs and use the Remove all and Keep only last 5 days buttons to clear information once it is no longer of interest to you.

IMPORTANT: the Remove all and Keep only last 5 days buttons will not remove the contacts or numbers from the blacklist.

Parental Control

The Parental Control tab shows you the information uploaded by the Parental Control module from the device in case it was activated. The information is split up into 4 tabs on the right-hand side of the page.

Note: The Parental Control feature is disabled by default and requires an active Internet connection in order to work. You can enable it either from the Mobile Security application on the device or from the Settings in the Mobile Security Manager.

The frenqency of the uploads can be altered from the Mobile Security Manager settings.

MESSAGES tab

Records and displays all messages sent from or received on the device with the following information: Date, the Direction of the message (incoming or outgoing), the Name in case it is saved as a contact, Phone Number, full Content of the message and the Call Manager Status (whether it was blocked or not).

PAC_MSG

CALLS tab

Lists all calls made from or to the device with the following information: Date, the Direction of the call (incoming or outgoing), the Name in case it is saved as a contact, Phone Number and the Call Manager Status (whether it was blocked or not).

PAC_CALL

In both the MESSAGES and CALLS tab you can sort the reports by clicking on the desired tabs and use the Remove all and Keep only last 5 days buttons to clear information once it is no longer of interest to you.

IMPORTANT: the Remove all and Keep only last 5 days buttons will not remove messages/calls from the device.

PHOTOS tab

Displays thumbnails of Photos taken with the device camera or received through MMS. Clicking on a thumbnail will enlarge it so you can better view its contents.

PAC_PIC

INSTALLED APPS tab

Lists the applications installed on the device with the following information: Application name, Package name (the .apk file of the application), the Version and the Antivirus Status (whether it was detected as malicious or not). You will not be able to remove or interact with the applications from this screen - it is simply here so you can make sure that your child does not have any inappropriate or potentially harmful applications installed.

PAC_IA

You can sort the installed applications by clicking on the desired tabs and use the Remove all button to clear information once it is no longer of interest to you.

IMPORTANT: the Remove all button will not remove any applications from the device.